This company has ripped me off of pay for the period of May 18th to the 31st. Below is a copy of the final email to North Georgia;
I have been waiting and waiting for the pay due to me. There has been no word even though the email you forwarded to me stated that there was earnings due. I have not received the gross amount of $117. Xx that the email proved I was due. The pay period in question paid me for May 16th, 17th and the 18th. This pay was $116. Xx net. The gross amount of $117. Xx was for May 27th, 28th, 29th, 30th and the 31st. You seem unable to comprehend this.
I also feel that this matter was not of importance on your part. I wanted to remain employed but I cannot and will not work for an organization that takes such matters light-hearted. Therefor I have to sever my ties with North Georgia Mountain and Arise. I also will be filing a complaint with the Better Business Bureau against both organizations. I also understand that this will not get the pay due to me. I was instructed that I need to file a lawsuit in small claims court.
This cannot be done as I live about 1,000 miles away. I had great hopes that you would have gotten this matter resolved to the benefit of all parties involved. I hate to feel the need to pursue such actions but I have been left no other options. You also only followed this up by using email which has not been success instead of corresponding with Arise over the phone. A phone call would have explained the situation fully.
When Arise runs the invoice report, it only shows employees salaries for that given pay period and not any salaries for a previous pay period. I got this information from Arise and they stated that you would need to call them to have the matter resolved. The other reason that I feel you did not care about this matter is that Arise was to get back to you Monday or Tuesday. I have not received any information from you on this matter which can only lead me to the logical conclusion of a lack of follow up on your part.
This has reinforced my opinion concerning a lack of customer service to an internal customer. This should be a priority and handled the same as you would for an external customer. I do not understand what else I need to do to have this money released. I also will be explaining this situation on any web site that publishes complaints against an employer in the work at home industry. This shall be my last correspondence to you and I hate having to warn other prospects against becoming involved with North Georgia Mountain and Arise.
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