I ordered an urn online from Memorials for Eternity. They were extremely nice on the phone and seemed to be legit. When I didn't receive my urn when promised, their reasoning was it was delivered on a certain day, 4 days prior to when I was speaking to them. Which it was not.
So they reordered it and said it would go out the next day with 2-day Federal Express shipping. We'll now that didn't happen either.
Today they admitted to having a problem with getting the item shipped. It has been 3 weeks since the first one was ordered and still nothing.
They have been keeping in touch with me and I'm waiting to get an actual tracking number today, so I can track it.
I am going to give them the benefit of the doubt that they did ship it out this morning "next day" mail. I will be expecting it tomorrow. If I don't get it in one day, I will consider this company a scam, which is really sad because not only did my dad pass away, but now I have to deal with this too.
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