Our local phone bill showed a $22.18 charge for a daytime call to Diego Garcia (an island in the Pacific), made in the afternoon of August 4th. Impossible! First, it showed no area code for the call, thus it was a local phone. Also, we have no long-distance carrier, and the physical phone is unavailable to the only person at home. However, upon investigation, I found 1) the call COULD have been made from the computer internet via an automatic pop-up called "dialers."
This information came from the helpful BellSouth customer rep, plus the person home could have been on the computer during that day. I put a no-cost "international block" on my phone and filed a complaint with the phone company. I have no intention of paying that charge. A call to One Call Comm was unsatisfactory, since they wanted more personal information, which I refused to give. Why offer more information for dishonest uses? Where does the fraud stop, and how to stop it?
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