I ordered a Tim Holtz On The Edge Doily to be sent to my friends P.O. Box in Watertown, New York. When I saw my friend (which is sometimes 2-3 months later), she said she hadn't received it. I got in touch with Flowers to Flourishes immediately and they said it was because I was a Canadian customer shipping to the States and there was a mix-up. They had it there at the business but never contacted me to tell me this, until I put a claim through PayPal. Ok, I understand (this was just over a month later), and they put it right and shipped it to my friend who received it.
The same week they shipped the Doily I purchased The Spellbinders Floral Burst Cut/Fold/Tuck die, and saw that there was a tracking number and everything looked cool, so I had no reason to be concerned. When I saw my friend Carol, about 2 months later she said she didn't receive it, never saw it, and doesn't know what I was talking about.
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