Complaint / Review
Vicente Russo
Moving Nightmare

I had one thing in mind when I scheduled my move from Miami to LA: I didn't want my furniture sitting in a warehouse for weeks waiting for a truck to be loaded. So when American Van Lines office based in Pompano Beach, Fl - Phone: 888 759-6000 - sent their "moving consultant" or "moving con man" as I call him, Shawn Baglio -786 541-6695 - he told me
that American Van Lines would never take my furniture to a warehouse, actually the truck that would pick up my furniture would be the same truck that would deliver it to me in LA. And that the whole process would take, in the worse case scenario, 10 days. Great, I thought and I signed and paid the down payment for the job almost 60 days before my
moving date.

So the day before my moving date, I called American Van Lines office and talked to the "account manager" or as I call him
"account con man" called Ken @ 954 449-7611, and I found out that there was a change of plans and a small truck would pick up my furniture and take to a warehouse to wait until a bigger truck was loaded to take my stuff across the country. WHAT?"I know this may be upsetting, he added, but there is nothing we can do at this point and we will be sending
your furniture in the next few days."

So, to make a long story short, today is May 14, three weeks after they picked up my furniture and my things are still in Florida and I don't have a delivery date yet. Ken and his gang of con artists run out of excuses and now they don't even
return my call and literally hang up the phone when I identify myself on a call. Think about it... You relocate to a new state with your family and you are forced to live with a few things that you were able to bring with you on the plane, since you thought everything would be delivered within 10 days, as promised by moving con man #1 Shawn Baglio, to
convince me to sign the dots and to get his commission.

This is the most unprofessional and rude company you will ever come across. So, do a favor to yourself and your piece of mind... Run and don't look back! If you need more info about my experience please contact me: @gmail.com Read more: http://www.mymovingreviews.com/movingreviews/a-moving-nightmare-7344#ixzz1utFIpAkZ