Usacomplaints.com » Shops, Products, Services » Complaint / Review: GE Capital Bank - Banana Republic Visa Credit Card, GE CAPITAL BANK, Issued a non-secure credit card and did not provide any support or valid investigation to aid identify theft victims. #883753

Complaint / Review
GE Capital Bank
Banana Republic Visa Credit Card, GE CAPITAL BANK, Issued a non-secure credit card and did not provide any support or valid investigation to aid identify theft victims

I am an elementary teacher in a rural area. This is my first year teaching. I needed professional work clothes and shopped at Banana Republic Inc. And decided to open a Banana Republic Credit Card through GE Capital Bank.
A few months later, a charge appeared on my credit card statement for a purchase made in a Meijer store in Bowling Green, Ohio (over 9 hours away!) This purchase was documented as taking place at 9:40 P.M. And the identity thief must have shopped for quite a while to rack up about $500!! —I work everyday until 4:15 and there is no way it would have been physically possible for me to make these charges. The customer service people were hard to deal with—and the "investigation" they conducted was minimal at best—The so called investigators must think I'm really Samantha from BeWitched or that I have some super human powers.

Nonetheless, save yourself a headache and do NOT open a Banana Republic Credit Card. They are not secure, are hard to work with (I called customer service numerous times and wrote letters without any response or action on their part) and are overall crooks.


Offender: GE Capital Bank

Country: USA   State: Florida   City: Orlando
Address: PO BOX 965004
Phone: 18002347455
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google