I just happened to come across this web page and read the complaints about Worldcom Wireless. Happy to know I am not alone! Have been having problems with them since I discontinued my service in Oct. They were stacking bills and every time I thought I had them paid off, I'de get another bill. Have called them six times to try and straighten things out. One of the customer service people couldn't even figure out what I owed and heard him mumble, "What have they done here?" Yes, they are rude, and yes, you are put on hold for ever. This last time was the clincher. Paid off my bill with a credit card because for some reason they had my check but didn't cash it for a month! Thought I was finished with them? As they say..."not!" I receive a call that I owe them money. Explained that the bill was paid a week ago by credit card and that I put a stop on the check they hadn't cashed. They were showing the check on their computer, but when I checked with the bank it still had not been cashed. Needless to say, I lost it on the phone and this time I was the rude one! These people are either very stupid or very smart but I am going to try to make life as difficult as possible for them from now on. If it is in my power, I will make sure no one will sign up with this company in the future.
MCI Worldcom Wireless aka Paragon Cellula
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