I am a mystery shopper who performed a reimbursement only carpet cleaning shop in January for Franchise Compliance. There was an out of pocket expense of $218.33. I was promised payment within 60 days. I received an excellent shop score and was thanked by my scheduler for doing such a great job. It has now been 80 days and I still have not been paid. I have repeatedly sent emails asking when I will be paid. The scheduler told me she had emailed accounting and did not get a response. She gave me the accounting email address and I emailed them myself, with no response. I have emailed the owner, Adam Valdez, and he will not respond either. I did some research and discovered that this company is operating under an expired business license in the state of Utah. I also read many posts on the mystery shopping forum boards from angry shoppers who have not been paid or were paid very, very, late. I find it highly unprofessional that no one from this company will bother responding to my emails, and for the company to boldly withhold payment from shoppers is highly unethical.
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