I had the extreme displeasure of working with Sharaye Smith of Blue Phoenix Media (http://www.bluephoenixmg.com) for my website project and it was the WORST experience I have ever had.
Everything started off fine at first. Sharaye seemed very knowledgeable and I really thought she understood my business... That quickly changed. After paying my deposit and providing all my content I never heard back from her. I called, emailed, and left message and message with no return. Finally she called me back, with a terrible attitude, telling me I was "bothering her". Mind you, it had been over 3 weeks and I hadn't heard anything from her, now I'm bothering her? She then went on to give me excuses about how her kids were sick and she was busy with other work.
How are you so busy when you took on my project with a contract and then fell off. Not only that, but overall she was just RUDE and MEAN. All my questions were responded to with short, snippy remarks. If she even bothered to respond at all. When the project was finally completed, about 2 months late, it looked terrible, the graphics and website looked sloppy and quickly thrown together. Even worse she wouldn't even work with my to answer my questions without charging me a "consulting fee".
Basically she told me "take it or leave it, NO REFUNDS". I wouldn't recommend Sharaye Smith or Blue Phoenix Media group to my worst enemy. She cost me loads of time and money and really left a bad taste in my mouth for web and graphic designers. Stay away from them at all costs http://www.bluephoenixmg.com
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