Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ace Beautyline - Hair Center Beauty Supply sold me the wrong type of hair, and couldn t refund or credit the amount for the hair sent. When I called to complain the mamnager would not speak to me. They told me to send the hair back, but they w. #844682

Complaint / Review
Ace Beautyline
Hair Center Beauty Supply sold me the wrong type of hair, and couldn't refund or credit the amount for the hair sent. When I called to complain the mamnager would not speak to me. They told me to send the hair back, but they w

Tuesday, March 6 I oredered 1 package of 20" hair Velvet Remi 1B costing $109.99, and 1 package of 18" Velvet Remi 1B costing $99.99 from acebeautyline.com. I called to confirm the order and have them change my zip code, because the one I had given was wrong on the website. An employee changed it, and told me my order was being shipped out that day.

On the website it clearly states that the order will arrive in 2-3 business days. Buisness days do not include Saturday and Sunday. I didn't recieve my hair until Monday, March 12. Which would mean it took 5 day to get to me seeing as they shipped the order on that Tuesday.

When I opened my package I saw that the hair that was sent was 1 package of 20" Velvet Remi 1B, and a 18" Duvesa 1B which costs $87.99. I called and explained the situation and the employees continuously relayed messages from the manager that there was nothing they can do.


Offender: Ace Beautyline

Country: USA   State: Texas   City: Dallas
Address: 3520 S. Lancaster
Phone: 21437683012143768
Site:

Category: Shops, Products, Services

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