Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sports Authority - Customer service/product delivery. #843183

Complaint / Review
Sports Authority
Customer service/product delivery

I requested a treadmill online from sports specialist. It had been shipped and because it considered 160 pounds I really could just consider the container e the most effective part, which appeared good, after I popped it I came across the bottom side of the container had harm, and also the plastic assistance item for that treadmill was broken. Named and got agreement to come back it, an additional one was delivered. Attempting to request the very first someone to be acquired was an experience. I obtained an application within the email having a ra # and telephone number to phone, nevertheless when i named the amount, it had been not really a delivery business. Named sports power back, plus they could not find something about the ra # and data I'd received within the email. Right now I'd received the 2nd treadmill also it also had exactly the same harm, exactly the same plastic components were broken. It should be a issue, they clearly require more safety for this specific component to deliver it. Therefore today I've 2 damaged treadmills, but still cant appear to obtain the proper data to obtain the very first one acquired. Each time i named i spoke to some boss who assured me these were likely to obtain the issue solved for me personally and might have an ra # sent in my experience 24 hours later. This continued for times with me calling every single day and not obtaining the individual I'd spoken towards the evening before, despite the fact that they offered me their title and extension range. I work evenings and thus every time I'd to remain up and attempt to proceed thru all of this tale again and agian I had been carrying it out on my sleep-time. After which i started receiving emails from their store sayiing easily didn't return the very first one quickly I'd be charged for that second one! So when i got discouraged about the telephone one woman explained she'd hang-up on me easily stayed rude to HER! My father has cancer and that I needed to walk out city for some times and allow this trip so when i returned i still didn't have something from their store with this. A few days later I acquired the ra # for equally and also have ultimately delivered them back. Have finally received return for that delivery cost, that we was guaranteed nearly 14 days ago, today ideally I'll get reimbursement for sale cost and so I may ultimately get purchase a treadmill, like i attempted to complete over per month ago. Very, very customer unfavorable business.


Offender: Sports Authority

Country: USA

Category: Shops, Products, Services

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