After purchasing two large items from Sports Authority ; elliptical and bicycle, two reward cards were mailed to my home. These cards were mailed separately (within two to three weeks of each other). When attempting to use the second reward card which was mailed to my home, the cashier stated it ...
Avoid Sports Authority like the plague. While in Vail for vacation this year I've had the most horrifying experience imaginable with not only the store manager, David Buck, but also with customer care supervisor, Noreen Tikal. This problem with Sports Authority clearly goes over the heads of the ...
After 25 years doing business with this company, being a loyal customer, I went to return a defective Nike cap torn by the seam. To my surprise, I was rejected with a very poor customer service. The manager said "Contact NIKE".. Just like that. The rest of the staff seemed to be having a ...
I bought a bike for my wife, in pueblo store. Had nothing but trouble with this purchase, including 2 flat tires causing my wife to fall while riding. Had it for 5 weeks, which was beyond the 30 day return limit. Tired to get money back, as i had replaced it with a better bike, from a better store. ...
I ordered a treadmill online from sports authority. Only when unpacking did i find that plastic base legs were shattered. Arranged for replacement, it was shipped and had terrible time trying to get the first one picked up. Was sent return authorization bill of lading. Second treadmill arrived. ...
I purchased two items for over $50. I received a $10 cash card to use in the store. However, I never used the card. I went to return both items and the cashier was deducting $10 for the purchase price. I explained, "I never used the $10, so I am not just gonna hand you $10. Her reply, " ...