Do not buy from brilliance!!! They have committed fraud and a breach of contract with our custom built diamond ring. We received the ring after a lengthy period of waiting as Jonathon made excuses as to why it was not sent.
Upon receiving the ring, we immediately noticed the centre diamond which was a. 70 carat was CHIPPED, and that there were deep tool marks/scratches on the band of the ring. We promptly sent an email to Jonathon notifying him of our findings and concerns with the ring and that we were taking the ring to 2 accredited appraisers/jewellers to have it examined and assessed immediately. Both of the appraisers confirmed that the diamond was indeed chipped and that the ring had tool marks/scratches.
In addition, the 10 side diamonds were only 0.85 ct. And NOT a 1.0 ct. As we had purchased. These were NOT the E color and VS1 clarity as we had selected and purchased, but only G/H in color and SI1 in clarity (significantly lower in value and appearance-lower grade diamonds!).
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