I went to a web site for a free credit report. On that day I was charged $1.00 and then $19.95. On Feb. 6, I was again charged $19.95, all monies having been deducted directly from my bank account. I never received a credit report. When I called the company to determine why they were deducting money from my account, they stated I had signed up for the monthly service and would cancel and request a refund on my behalf. They subsequently sent me an email yesterday stating they would refund the $1.00. An email is sent with this email stating that the token refund was totally unacceptable and I want all monies returned. Please HELP.
Carmen Bowen
carmen. [email protected]
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