January 4
ScoreSense
4447 North Central Expressway
Suite 110 PMB 406
Dallas, Texas 75205
On December 4 I enlisted a free credit score from
Score Sense.in order to get the score I gave them information from my debit
Card to debit $1.00 for handling. On December 12, my checking account was
Debited for $29.95. I did not know that
The $1.00 was for a seven day trial and that I would be charged $29.95.
The $29.95 was debited on the eight day. I called Score Sense and talked with James in
Augusta Georgia, reference # 2271151. I told James that I wanted a refund and he
Told me that I would here from corporate within 48 to 72 hours. I thought that
I would get a credit.
I did not get a credit by 12/29 and I called Score
Sense again. This time I talked with
Austin at extension 2971. Austin told me
That the credit had been denied. He told
Me that sense I had not used their services, corporate probably didnt
Understand the first request. Austin
Said that he would resubmit the request for credit and I should hear from
Corporate by 1/3. Austin said that
He did not see any reason to deny the request.
I told Austin that I would not give up $30.00 without a fight and my
Next step would be the Better Business Bureau.
Austin remarked that he understood and that I would get an email from
Corporate by 01/3.
I did not receive any correspondence from Score Sense. I believe that I am justly due $29.95 to be
Credited back to my account.
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