I purchased several items from Jared in May of one being a white gold and diamond semimout to which I added a stone to the center of the ring. Only after having the ring for less than a week the white gold on the semimount began to turn yellow gold. I returned to the store and to re dipped it then about a month or two after than the bottom of the ring was starting to turn yellow. I went back in the store they redipped it and ordered me another ring after I contacted customer service.
However, in December the ring turns again and I was told that the ring could turn in less than 2 months depending on the body chemistry. I explained to them that I have purchased several items in white gold and have had them for years and have yet to have one redipped as of yet. Now we are in January and the ring is peeling as if it was covered in clear fingernail polish and they redipped it again yesterday. I contacted customer service to explain that having this ring requires too much maintenance that I never expected and all they would say " Is we apologize it could be something in the body chemistry that may be turning the ring" I wanted to tell her I know I am hot but honey this is not the reason. I will suggest to anyone to not buy from here because after the sale they will not resolve your issues. I did not expect this when we spent thousands on this ring but the are just as cheap in quality as the mall jewelry stores. (What did I expect they own Kay Jewlers too)
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