On October 22 I ordered and paid for ($49.33) Epson ink cartridges for my printer. Over a month later and I still have not received them.
I was given a tracking number after I placed my order, but there is no information available for my order. I have been sending emails to this company since then and they keep telling me to wait a few more days. I had to cancel my credit card for fear of fraud.
I have filed a complaint with the Better Business Bureau who can only send them a letter.
I have also filed a complaint with the Attorney General in California. They cannot do anything for me as an individual, but if more people file complaints, they can take legal action against the company on behalf of the majority. They can only hold my complaint on file.
I have also filed a complaint with the Federal Trade Commission, but haven't heard back from them. I will keep sending them emails and keep filing complaints wherever possible until something is done about this company.
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