First off, let me say that 2009 was a bad year for me. It was my first full year in business after buying the store (my business) in 2008 from an owner who had it for 28 years and was letting the store go out of business.
So, in 2010 I was in transition, making changes to cut out all the loss I had in 2009. An employee came to me and said we should talk to marketing company and transition to being internet type of service. Media 3 Creative came recommended by some colleagues.
Finally I decided to make the call. It seemed like a good deal, I had to do virtually nothing and let Media 3 Creative do their magic. I signed up with them in the Winter of 2010. They gladly took my money, and didn't correspond with me about my company identity branding project until 8 weeks after is I signed up. Customer service was horrible, and Carlos Ovalle, the owner takes 15 days to return a call.
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