Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Buy - Sent an incompetent computer repair technician to diagnose & repair my home computer. #757788

Complaint / Review
Best Buy
Sent an incompetent computer repair technician to diagnose & repair my home computer

I called "Best Buy" to have a technician repair my home computer which stopped working. The computer was purchased at Best Buy three years ago. The technician spent two hours fooling around with the computer, then said I may need to replace the hard drive & charged $110.00 for the useless visit.

I then took the computer to "Fry's Electronics" & it was repaired the next day for $55.00.


Offender: Best Buy

Country: USA   State: California   City: Canoga Park
Address: Canoga Park, California

Category: Shops, Products, Services

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