Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cbeyond - Cbeyond $13,000.00 Cancellation FEES, yes true 13,000.00 Cancelation fee, overprice horrible services. #744402

Complaint / Review
Cbeyond
Cbeyond $13,000.00 Cancellation FEES, yes true 13,000.00 Cancelation fee, overprice horrible services

Did the mistake of trusted just out of college kids with nice, inocent and honest presentation representing a company without ethics values and representation.

Got the package of 4 land lines and 2 cellphones, internet package, virtual receptionist, fax number (the works), supposed to merge everything in one account and save money, but was a bad choice.

-There was hidden fees
-The Internet got half slow speed as the previous company. (Even the qwest guy that installed warned me at the installation time)
-The features promised on the virtual receptionist wasn't true, it was a horrible system
-My fax number was never able to transfer
-An the Mobiles reception was very bad, not signal inside my office. We have to go out, (Is how I found out service was from sprint because we don't have Sprint signal in our area)
- And the email server was a joke.

I called the customer service immediately of the installation and told me I could cancel because they needed to finish the installation of the whole package before shows active on the system to be able to cancel.


Offender: Cbeyond

Country: USA   State: Washington   City: Bellevue
Address: 3545 Factoria Blvd. SE Suite 500
Phone: 18664242711
Site:

Category: Shops, Products, Services

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