Jumped on a "FREE _ NO RISK!" internet trial offer. The product was offered on a third party website and the Belisi name did not appear until 30 days later, after they had obtained my CC and personal info, and began shipping their overpriced subscription product. Until then, I had not even a contact number with which to cancel, no further emails, confirmations, and no way to cancel.
Now my card is being charged upwards of $100 for product originally offered in this "no risk" trial. I finally do have a contact number, AFTER the 30 day "trial period", and after receiving notice that my "order" has shipped. Belisi customer service folks are refusing to cancel my "no risk" subscription over the phone - they sent me a web page link for cancellation, but the page is dead. The entire website is dead.
Belisi customer service states over and over again that this dead cancellation page - it's a completely white screen - is the ONLY way to cancel their subscription and that they are very sorry for the inconvenience, and to please call back in a) 30 minutes b) one hour c) tomorrow.
On my first (of ten so far) calls to customer service, the rep stated, "Look, no one made you buy this product!" I have to laugh - this must be the Barnum and Bailey school of marketing - there's a sucker born every minute! Deceptive, predatory marketing.
The South Florida BBB has issued an alert on this company. I suggest that burned customers also file a complaint with the FTC and respective states' Attorneys Generals' offices, as I am in the process of doing.
Don't buy this guy's claim that it's an honest family business.
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