I wanted to get the international channel - they signed me up and made me commit you to a 2 year contract. I got the package that comes with freebees for three months and Free DVR service.
They told me that it will only $30 a month including DVR and everything if I do a direct credit card debit.
THe tech guy showed up with no DVR, I called to see why i did not get the DVR, they said that it cost $6 extra a month. SO I told them I did not want it, it was free, they told me that they would send me the DVR for free but I have to pay the extra cost.
If I cancel they would charge me 420 early cancellation fee. THe $6 dollars is a lot more to pay a month so I thought about it and 3 months went by and I decided to just cough up the money. I called to get the DVR and now they want me to pay an extra $100.00 just for getting the box on top of the $6 a month. I asked for a manager, told me the same, asked for someone else, the customer service professional - professionally yelled at me and then hung up the phone on me.
What a bunch of thiefs - this is a scam, i dont know how this is legal and how they stay in business. Then again I do know - they rip you off for over $400 dollars when you catch them being crappy, disrespectful and deceitful.
I am so angry at myself for even signing up with and getting up in this scheme.
If there is something that can be done I am all for it - they deserve to be out of business for this type of robbery.
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