On 4/22, SHane Nichols of Down South Tree Care was hired to trim and remove tree branches from my home. He gladly took my check for $200 and promised to complete the work that day. Never happend.
After repeated attempts to get Shane to return to complete to work I paid for I filed a complaint with the BBB CASE#: 67199429
BBB Processing
05/13 web BBB Case Received by BBB
05/16 CLP BBB Case Reviewed by BBB
05/16 Otto MAIL Notify Business of Dispute
05/31 KMB BBB Courtesy Call to Business
06/06 OttO EMAIL Consumer - Have You Heard From the Business
06/06 OttO MAIL Reminder of Dispute to Business
06/12 BBB MORE INFO RECEIVED FROM THE CONSUMER: I have tried numerous times to get Shane to perform the services I paid for. He has several times since receiving the BBB complaint promised to complete these services and every time he fails to show up. I do not see him ever performing this work. I beleive he is not a person whom stands behind his word nor will he return my $200.
06/14 OttO BBB No Response received from Business on 2nd Notice
06/14 KMB BBB Phone Call to Business
06/18 BBB MORE INFO RECEIVED FROM THE CONSUMER: I have hired another tree service to do the work promised by Down South Tree Care. I want my money back immediately.
06/20 OttO BBB No Response received from Business on 2nd Notice
06/20 KMB BBB Close Complaint as Unanswered
06/20 Otto MAIL Inform Business - Case Closed UNANSWERED
06/21 OttO EMAIL Inform Consumer - Case Closed UNANSWERED
06/21 OttO BBB Case Closed - UNANSWERED
Do not use Down South Tree Care - he is a thief.
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