Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ira Woods & Sons - Don t use them. #702507

Complaint / Review
Ira Woods & Sons
Don't use them

I'd many difficulties with the corporation. Stay away from them.

I requested a Rowenda metal design DG5030 on September 19. At their site underneath the product they'd the housing this product probably can be obtained for following day delivery. Following the purchase was total I obtained the verification stating the cargo is likely to be accessible after September 27th of 2010.

Ultimately the order came on September 29, while I had been absent on holiday. Upon return after I popped the bundle it had been apparent the product wasn't fresh. I named the client support to declare an exchange having a new product plus they questioned me for images of the said problems. I responted on October 19th. On October 25th they replied informing me they couldn't start the images since their email-only addresses 5MB at the same time. I resent all of the images one-by-one on October 27th. Used to do not notice something from their website. I named many times and that I quit messages which were never delivered. I named the revenue division plus they explained this problem is managed from the customer support with a person named Kathy. I attempted to contact Kathy again, they explained she was from the workplace. I quit another concept but used to do not obtain any response.

Ultimately on November 11 I named customer support again, and after nearly one-hour waiting Kathy arrived about the telephone. I required the position of my state and following a prolonged debate it had been figured the applied product won't be traded having a fresh one when I settled (they just possess a 3-time return policy). She actually charged me that I had been attempting to traded a broken product that I used.

For That move of one's peace in your mind DON'T cope with the corporation.


Offender: Ira Woods & Sons

Country: USA

Category: Shops, Products, Services

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