It saddens me to write this report, but it has been a long time coming. I got married in but I am a very busy student and my husband is always deployed with the military. I hired Mark after he did my sister's wedding because he took great photos. I didn't consult her first, but apparently she had issues because he owed her prints, but apparently she was not too concerned or rushed to get them from him anyways. I brought it up to him a couple times after she asked and he was very nice about it and told me to tell her to let him know which ones she wanted and he would get it done. Like I said, she was in no rush and so that is her fault because she never got back to him about the prints. Anyways, after the wedding I told Mark it would be a while until I could pick out the prints since I was in school and constantly dealing with other things like applying to graduate school. Mark was very nice and said kept telling me to take my time and reassured me it was not a problem. Well, we decided to schedule a family shoot with Mark in July. He took our pictures and we bought the CD from him. Around the same time I asked if I could upgrade my album and paid him $300 for the upgrade. He gave me a CD with a proof of the album so that I could make critiques and I haven't heard anything from him since. I knew he was basing his business out of GA at the time of the family shoot and then when I got the CD, he actually told me he was back in Jacksonville for a while. I emailed him shortly after (maybe about 2 weeks or so) the family shoot with my comments on the album proof, but never got any replies. I tried to call him with no success. I even emailed him to tell him that all I want at this point are the digital proofs to my wedding because the smaller digital images he gave me are useless for ordering anything. I wish it could been a different situation since my family has built such a history with him, but unfortunately I think I will have to seek legal action shortly.
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