Among the many recognized motherboard producers, MSI (Micro-Star Worldwide), are tearing off their customers… They wont enable you, when you've bought from their store, they will keep you by yourself, without any customer care or technical questions. I have bought an MSI P35 Platinum Motherboard from their store & in regards to a month after I first got it, I approached their tech support team, to get a BIOS change. The main reason I approached them I since the code of the BIOS are creating a sluggish-program-startup & are harmful Hard Drives. Each time the consumer becomes on his/her Computer, it'll continue for 4 seconds, then switch off for 4 seconds, then it's going to reverse on-again. Hence, the consumer would need to delay over 10 moments, before Windows starts packing. The truth is: The MSI P35 Jewelry was meant like a High End motherboard, which IS NOT for office use. It's to be used in surroundings where power-users do benchmarks, sport benchmarks, etc. This isn't a motherboard for that typical person simply to do office-work. It had been created for High End customers, which needs lots of energy from their methods for 3D Media, Hd Audio & Ultra Fast Running. The motherboard can also be meant for overclocking, that will be precisely what every High End user wishes. The inventory pace for this motherboard is 1333Mhz FSB, while their site claims the motherboard is effective at operating at 1600Mhz, meaning it may be overclocked well. Therefore, I'm an overclocker, I do want to run my Processor at 1600Mhz FSB, as their site claims it may operate. The only real issue is: when overclocking, the machine might TURN-ON (4secs)—OFF (4secs)-ON (4secs)-OFF (1sec)-ON. Which means that the consumer will need to delay an additional extended time period & this can be a High End board…? When you are operating the machine at inventory, the ON-OFF-ON series is only going to occur once, that will be still undesirable. Therefore& I approached their tech support team, informing them that I'd like a revised BIOS (application 1-mb in binary dimension), which does not do the ON-OFF-ON process each time I change on my Computer. Then they offered me An Answer, informing me this is not possible, it is a "Chipset Restriction", meaning it actually is not possible, since the motherboard was created this way. Therefore& I kept moaning for around six months, since I understand a great deal about computers & the equipment, I understand when somebody is getting me to get a trip. Additional "good" producers like Asus, Gigabyte, Biostar, employed THE SAME Intel P35 Chipset on their motherboards & their motherboards does not CONTINUE-OFF-ON-OFF-ON. Therefore, following a whole of 9 weeks I had been still moaning & a offered me this response: "should you demand with this, we might attempt to connection with the related BIOS manufacture on this problem." & "we've examined the bios manufacture plus they might alter a brand new bios apply for the problem of turing on-off-on, however it may affect the efficiency of storage. Really, the motherboard switching on-off-on, it due to P35 chipset. And it'll affect your hard disk.". I waited 9 weeks for this! Since this is the way long I'd to keep fighting, nevertheless the BIOS change required THEM significantly less than a couple of hours. The problem was significantly solved, except they got away the FSB: DRAM rates. The motherboard does not CONTINUE-OFF-ON anymore when operating it at inventory, nevertheless when overclocking with increased than 12.5%, then it'd nevertheless CONTINUE-OFF-ON (this really is much better than ON-OFF-ON-OFF-ON). But nonetheless, they are able to repair it (when they wish to). I told them the program is okay with inventory rates, but nonetheless does the ON-OFF-ON when overclocking, but again, they simply explained: " for the problem, we've delivered you bios A7345ICI. 104 last period that has eliminate complete reset entirely." There's no use within a Higher-Finish motherboard, which does not have FSB: DRAM rates. Therefore& I approached them again, requesting them to place it back, using the signal which does not need the ON-OFF-ON process. The consultant explained: "Sorry that people might alter a bios for you personally once we examined with a few bios technicians that due to the chipset and equipment styles, both capabilities couldn't be performed synchronously."? Again, they're LAYING! I altered the BIOS myself & submitted it on Rapidshare, where quite a bit of individuals have now been installing. They LIED! Easily could get it done myself, then why could not they? I were able to alter a BIOS which does not have the ON-OFF-ON & which does have FSB: DRAM rates. Additional P35 Jewelry customers are prepared to do something to obtain this BIOS (that is when they have not already gotten them an Asus or Gigabyte & eliminated the MSI). I published articles on the community, where I Have set the BIOS, that we altered & lots of individuals have been installing. The customers actually offered me review: "Thanks a great deal for the focus on this." & "I Will try that one tomorrow! The on-off-on process is eliminating my SSD partitioning desk! And it is an OCZ Vertex 120 - not really a inexpensive one! Thx for the support!" I also informed them to include a choice towards the tRAS checklist, for that memory timings. Our Memory facilitates tRAS = 8 & the P35 chiset facilitates ideals as much as 3 (the low the tRAS, the greater the efficiency). Therefore, I questioned them when they may include a choice for this, since I do want to operate my Memory at tRAS = 8. Again they explained: "we examined again using the bios manufacture plus they stated it can't include '8' choice for tRAS checklist because of the limition of P35 chipset."? Again, they're LAYING! And so I simply kept battling & moaning, when following a looooooong period they offered me an answer: "We'd requested bios manufacture to try and include the choice of 8 for DRAM RAS# Trigger to Prechar. We shall inform you ASAP when the new beta bios is finished.".? Again, today instantly it is possible, but before this, they charged Intel. This really is MSI that are the monkeys, not Intel. MSI really are a couple of LIERS! I am still battling together to change an entire BIOS which does not need the ON-OFF-ON. Iam not producing any improvement & I'm-Not the only real person worrying about that. I have actually talked to people on some boards, which explained they've the same issue, with customer care laying towards the customers, customer care which does not wish to accomplish their function. Many people actually explained that I ought to get another motherboard, which also offers the P35 chipset, but simply of the greater manufacturer, since MSI is also fragile to complete it. I instantly acquire value FOR SEVERAL additional motherboard suppliers & ultimately knows why many people claims: "MSI Suck", "MSI has fragile tech support team", "MSI is crap", etc… Seriously, a producer, laying to it is customers? A producer who ultimately informs it is clients F* Y*, we wont allow you to! This really is MSI! Incidentally, each and every Response I acquired from their store included Spelling & Grammar errors. I actually approached them to inform them you will find spelling & grammar errors by themselves site, that they got set rapidly. I would rather keep battling & get what I'd like, I simply may genuinely believe that there are individuals which are as foolish and idiotic because they are, I believed it had been just the monkeys within the zoo. I've save money than R1800.00 ZAR with this motherboard & today Iam sitting with issues. Fortunately, I am not alone that has issues with MSI. They work-like this: You contact the Consultant, He connections the BIOS Technicians, they provide feedback towards the Representative & He connections You! The consultant usually has spelling & grammar errors within the Responses. They once offered me an answer, comprising this type of large spelling error, I really couldnot actually seem sensible from it: "Whilst The choice to alter PCI consistency, it's not clearly performed actually."? WTH I am also still looking to get them to repair an error within their BIOS, where the pc might freeze when entering life, meaning, you will shed all you perform. You know what? They wont correct it, since it's really a "Chipset Restriction". Hmmm, Simply inform the customer: " Chipset Restriction", then you definitely do not have to function…??? They're likewise informing me they cannot include Order Price towards the BIOS selection for that Memory, since itis just for DDR3. Every person may accept me, this is definitly a rest! I understand lots of individuals with DDR1 & DDR2 motherboards, which comes with Order Price choices. Next, they will most likely be informing me it is "Chipset Restriction". You will find simply way too many issues with this producer. Msi really stinks!
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