Complaint / Review
BiosAgentPlus
Esupport.com, bios updates scanned system indicated need for multiple bios updates. After payment replied my system needed no updates

I used this company because they allegedly had "certification" from PC manufacturers and magazines. You allow their software to scan your system looking BIOS update needs. The software indicated I did need updates, so I paid money to get the updated BIOS.

Once the money is paid, a ticket is opened and the BIOS are made available. The trouble is that the post-payment information says there are no BIOS updates available for anything on my system, even though their software told me I needed 16 various BIOS updates.

I called the company, got passed to two different people and demanded a full refund. They did issue a credit, or so they say, I haven't received the credit yet. I intend to dispute the charge just in case there is problem.

Do not use this company! I was foolish to do so, the scanning software is misleading and deceptive.