Where my Heart is, posted 3 days ago
Today is Father's Day, 1:20 P.M. Pacific Time. I received a call just now at 1:00 P.M. Pacific Time that my Father's flowers will not be delivered today! Dad lives in the Eastern Time zone so it's 4:00 P.M. There. This company waited until 4:00 P.M.in the delivery time zone to tell me the delivery would not take place as scheduled. Unbelievable! I am SO disappointed with "From You Flowers" and also with Screaming Daily Deals for putting an offer out there with a company that just doesn't come through on-time. To Screaming Daily deals I would say that it's more than the commission you make - you need to really check these companies out. "From You Flowers" is a real dog.
Where my Heart is, posted 2 days ago
Today is Monday, 6/20, the day AFTER Father's Day. I called my Dad and his flowers were not delivered today either. When the customer service rep called me yesterday to say the delivery would not take place on Father's Day she said they would upgrade the flowers to the next highest level AND deliver before Noon on 6/20. I have sent 2 inquiries this evening via email to "From You Flowers" with no response as of yet. What a truly disappointing experience with Screaming Daily Deals.
Where my Heart is, posted 11 minutes ago
Today is Wednesday, 6/22 and my Dad's flowers have not been delivered. Each day it's another excuse from "From You Flowers." Tuesday it was "The florist can't delivery today." Today it was "We couldn't find a local florist. We found one now but it's too late in the day to deliver." Odd isn't it that they had a florist on Monday and "just found a florist" on Tuesday? Each day they offer a 10% discount and I have to remind them that Monday (6/20) they had already offered a 20% discount and an upgrade to my Father's arrangement. I asked them what else they could do to compensate for the terrible customer service. He put me on hold for a couple of minutes and said that's all they could do. My Dad is 80 years old and has been waiting at home since Sunday for a delivery that hasn't come. Each day I call to apologize and he says "It's OK honey" but I know he's been anticipating a flower delivery and doesn't want me to feel bad about it. This Screaming Daily Deal has been a #1 lemon for my Father's Day gift to my Dad. It's just sad what they are doing to my Dad and outrageous the canned excuses they've been passing out to me on a daily basis for 4 days.
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