I was quoted an amount for an inspection on my current residence for a home inspection which included a pool inspection, to which I agreed, as I thought that it was a great value. Once the agreement was in place the cost of the service went up because of a quoting error on the part of Spectrum Inspection Group, Inc. I agreed to the higher quoted price and booked the appointment. Upon arrival at my inspection I was presented with an inspection summary which lasted approximately 8 minutes total. I offered payment if he could wait 5 minutes while I went to the back... Harold refused.
I then contacted Spectrum Inspection Group, Inc. The following day to complete payment via paypal which I never received a call back on. Lastly approx. 30 days after my inspection I was asked to render payment over the phone using a credit card which I felt very uncomfortable with and provided to Spectrum Inspection Group, Inc. Approx. 30 days after payment INFORMATION was given to Spectrum Inspection Group, Inc. I received another call for payment on services rendered I declined any further requests for payment as I felt that my multiple attempts where enough and my customer confidence had been shaken in the method in which Spectrum Inspection Group, Inc. Had handled my personal information.
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