I have been a 10 year customer with Verizon Wireless and recently they have been overcharging me. They promised me $154 credit in 10/01 and a rerated bill on 11/3/01, all which have not been done. I have been contacting them via phone, fax and email every other day w/no resolve. I will continue my fight until I get satisfaction. They have ripped me off and I want them to live up to their "worry free" guarantee and deliver what they promise!
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