Hhgreg has got the toughest customer support actually. I recently created a purchase for machine and dryer from your own Matthews, nc Shop. I buy a completely new dryer, and also the machine was open-box, but I had been informed it never been shown or offered to anybody. Before i created a purchase, i examined the machine, also it was in great condition. I planned my shipping for march 19th. I never received my shipping, so when i named to ask, I had been informed my purchase was offered to another person, which design been stopped, and you will find no further fresh machine and dryers in-stock. After I talked to store-manager, he rudely stated, " possibly you consider applied product or stop the purchase"
Lastly they delivered me a floor-model machine and dryer (saturated in scores). I talked towards the store-manager, and he explained you will find no choices for me. I submitted a problem with Hhgregis customer affairs division, i talked to Debra katra and her supervisor danna many times. These were no support whatsoever. I had been provided a choice over and over to stop my purchase. After I created my purchase, i used the entire day to purchase. Why did I've to complete it again. Subsequently ms katra stated, i can purchase the design which changed my purchase, and I've to pay for the distinction around $1500 more along with what I Have already settled. I lost nearly per month to solve this problem, appears like no body cares. Ms Katra stated carelesly to document a using the boss. There's a great deal to state, and cant actually kind all that. Main point here is, I'd recomend each and every individual I understand, to not store at Hhgreg. We like a customer have several choice. I am prepared to supply more information when there is anybody available from Hhgreg, who cares about customers.
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