On Saturday, May 14th I was a first time client at VICARA AVEDA Salon in Rancho Cucamonga, CA where I had booked an appointment with their Master Stylist by the name of Rose. I specifically requested an Aveda Master Stylist for a cut/color/highlights and I had a horrible experience and my hair is now a complete disaster! I am extremely disappointed because it was my birthday and I was treating myself to this service and my entire experience there is now ruined and I was forced to wear a hat on my birthday after I came home and saw how terrible the color really was.
When I made my appointment I specifically requested a Master Stylist because I wanted to ensure my hair would be perfect. My hair was very healthy and even toned and I was very specific about the look I desired bringing with me photos. After the brief consultation and I showed with a sample photo the color I wanted - we discussed my concerns for the damage that might occur to my hair if it was lightened too much and so we agreed that the color would be an even MORE subtle version that the picture I provided for reference.
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