It is an absolute SCAM! They did the same game to me, showing we had a less than perfect score (although we have perfect record) and the 'way' to improve it was to pay them $500. We paid, and they made it perfect! We needed all the points for an RFP competition. A year later they just send us an invoice for the renewal. It took many calls and emails to explain that we rejected the new invoice. Guess what? They downgraded our score again! On an investigative report on TV I saw an investigation into BBB how they do the exact same and even gave great reviews to a company that did not exist. They should unmask D&B also, they are an absolute racket and something should be done about it! We depend on their score to compete for business, and you basically have to pay them for 'protection' on the best mafia tradition!
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