Should you visit the TicketZoom site within the bottom-left part you'll visit a 100% Guarantee. Should you click the about people bill you'll discover the subsequent-
Customer Promise
You'll get a 100% reimbursement for almost any occasion that's ended and never rescheduled. After getting an order verification from our solution community, if for whatever reason the seats you chosen weren't accessible, our network may exchange equivalent or greater chairs or our network may return your cash. All seats are assured to become 100% genuine, this really is something which fan-to-fan and web auction websites can't supply. Fast order control and skilled solution delivery…you will be promptly for that occasion! All purchases are prepared on the secure machine with complete 128-bit encryption. This implies all your private information, as well as your creditcardnumber, CAn't be read whilst the information moves on the internet.
The above mentioned section was ripped & pasted directly from their web site.
We purchased tickets from their store Nov. 3rd to get a Dec. 12th soccer game. They guaranteed the seats might appear no later than Dec. 1st. ON Dec. 3rd I sent emails informing them we'd not received our seats. About the 4th my partner talked having a repetition who stated the seats might appear before sport day-but to call-back on Friday. The 6th if we'd not had the opportunity to get hold of the vendor & request to talk to a supervisor. While my partner called back today, Friday. Dec. 6th he was informed they have not had the opportunity to have ahold of this vendor. We'd not be acquiring our seats & if we needed a reimbursement we'd need to contact our charge card business. They didn't recognize their promise by any means, not really with equivalent seats. Because others were relying on the passes we'd requested we'd to visit another website & spend $80.00 additional for much worse chairs.
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