Usacomplaints.com » Shops, Products, Services » Complaint / Review: Capitol One - Capitol One Fails To Protect Customers Personal Information Customers Email Addresses Compromised In Data Breach. #667722

Complaint / Review
Capitol One
Capitol One Fails To Protect Customers' Personal Information Customers Email Addresses Compromised In Data Breach

Capitol One's customers' personal information, specifically their email addresses, were compromised due to negligence on Capitol One's part in giving customer info to a marketing vendor.

Since my email address was compromised I have seen a significant
increase in virus and malware laden spam emails which can only mean that
the compromised email lists were sold to spammers.

Capitol One should be heavily fined for this data breach and its failure to adequately protect customer info. What makes the lowlifes who run this company think they can give out personal info like email addresses to "marketing vendors"??? Maybe it's time for a class action lawsuit against these lowlifes to force them to stop giving customer's personal info (like email addresses) to "marketing vendors".

The email from Capitol One announcing that customer's email addresses were compromised due to Capitol One's gross negligence.

Dear Capital One Customer,

As we have communicated over the course of the last week, Epsilona
marketing vendor that sends e-mails on our behalfnotified us about
unauthorized outside access to files that included Capital One customer e-mail addresses.

The information obtained was limited to the e-mail address of some
customers. No account information or other information was compromised.
Well continue to provide updates when we have important new information
to share. And, well let you know what impact, if any, these
developments will have on you.

Protecting our customers information is always a top priority for
Capital One. Were working with Epsilon and law enforcement, and were
thoroughly investigating this incident to help prevent future ones like
it. Epsilon is also conducting its own comprehensive investigation in
cooperation with the appropriate authorities.

Its always a good idea to ignore any e-mail that requests your
confidential account or login information. And dont forget, if you get
an e-mail you think is suspicious, dont click any of the links. Just
send it to us at [email protected]. Then delete it.

We apologize for any inconvenience this unfortunate incident has caused
and appreciate your patience. For more information, please visit our Web
site at www.capitalone.com.

Sincerely,
Capital One

Important Information from Capital One

Contact Us | Privacy | Help Prevent Fraud

To ensure delivery, add capitalone@email. Capitalone.com to your address book.

This e-mail was sent to xxxxx
and contains information directly related to your account with us,
other services to which you have subscribed, and/or any application you
may have submitted.

Capital One and its service providers are committed to protecting your
privacy and ask you not to send sensitive account information through
e-mail. If you are not a Capital One customer and believe you received
this message in error, please notify us by responding to this e-mail.

2011 Capital One. Capital One is a federally registered service mark.
All rights reserved. 15000 Capital One Drive, Attn: 12038-0111,
Richmond, Virginia 23238. To contact us by mail, please use the
following address: Capital One, PO Box 30285, Salt Lake City, Utah
84130-0285.


Offender: Capitol One

Country: USA   State: Virginia   City: Richmond
Address: 15000 Capital One Driv
Site:

Category: Shops, Products, Services

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