Usacomplaints.com » Shops, Products, Services » Complaint / Review: Zellers - Manager refuses to respect return policy. #660085

Complaint / Review
Zellers
Manager refuses to respect return policy

Reluctant to return returned product. Bought PS3,1 week before at Zellers, Discovered a much better Pack, 1 week Later Named Zellers Cornwall Return Division established was Ok to come back, with unique bill, in unique presentation, despite getting used for just one week. Worker Established with Supervisor in those days ok. Following Day, Saterday 19th Feb, delivered to that particular shop with Product to come back, same worker talked to prior night acknowledged the problem, named same manger established with to confirm product. Upon confirmation of anything there, Wires etc... Nevertheless in sealed deals, claims that'll not take return as was employed. Claims that's Application and so Return Policy doesn't use. Wouldn't pay attention to cause, wouldn't confirm with another store-manager, reported conclusion choice. Sorry, WasN't made conscious Recently whenever you named which was employed. This-not application, software is just a plan, this really is an electric system, just like a dvd-player, that we must have not a problem returning. Associate supervisor PAUL, who'd not take this return, was condescending, not useful and never actually prepared to obtain a minute viewpoint or confirm his info. It has caused us a good deal of tension. We did our research by Calling one to confirm, you need to to simply accept the return.


Offender: Zellers

Country: USA

Category: Shops, Products, Services

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