Usacomplaints.com » Literature & Books » Complaint / Review: Books a million (BAM) - Return policy nightmare. #636623

Complaint / Review
Books a million (BAM)
Return policy nightmare

A buddy bought DVD period 1 and 2 of Weeds for me personally for my birthday. Unfortunatley I currently bought period 1 and 2. I got both months towards the Booksamillion where it had been bought, fresh within the bundle with a booksamillion label on the exterior (no bill however), and requested to exchange the months out for months 3 and 4. The supervisor declined since I didnt possess a bill. Truly what's wrong with changing out a product when it's fresh within the bundle, clearly originated from BAM and also you are seeking to exchange a product for a product that's the same cost? BAM wouldn't have dropped any resources by changing the merchandise for me personally. The one thing they dropped was a person.

While I went within the shop originally and talked towards the first worker and described my scenario the worker really stated "I Will go right ahead and contact my supervisor but I'm likely to alert you that BAM has got the toughest return policy I've heard of and BTW my supervisor is not just good to work well with." THE CLERK WAS RIGHT

Once The supervisor came, to request her situation she attempted to evaluate BAM to Focus On. She stated that BAM and Goal had exactly the same return policy. That's not the case. Without any bill Goal might I would like to return a product. Granted I'd obtain a credit for exactly what the present cost is but that's clear.

Today I'm sitting below with $60.00 in DVDis fresh within the container with publications a thousands title throughout it that I've no use for and that I cannot actually swap-out since I actually donot have a bill. I'd never buy any present out of this institution for danger the receiver might be within the same situation as me. BAM has an excessive amount of opposition to truly have a defective return policy.


Offender: Books a million (BAM)

Country: USA   State: Tennessee   City: Spring Hill

Category: Literature & Books

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