I walked into store #6106 at the intersection of Bells Ferry rd and Piedmont rds last night to buy some items. On my way out i saw several signs that read, Coke 2 Liter products. 88 each with card. I purchased 11 bottles and my other items and left. I realizes on my way home i had been charged too much, so i turned around and went back. When i asked the salesperson he said oh there is a 5 bottle limit, i asked him to show me where it said that. I showed him that no where on any of the signs did it say anything about a limit and all i wanted was the balance of the money owed to me for the sale price or could i see the manager. When the manager who said his name was Stan Jones came he said sorry but it says 5 limit in our sales paper. I told him i had just came in as i passed by and had not read any sales paper and i thought he should honor the sign he had posted. He would not honor the sign and when i took out my phone to take a photo of it he blocked me and got hostile saying no i was not allowed to take pictures in his store. So i left. I looked for contact info on making a formal complaint but seems this type action is not wanted by CVS and they make it very hard to try and reach someone. So i wanted to print this somewhere just to let the public know how un responsive this company is to CUSTOMER SERVICE or lack there of. This was not a big deal but your problem if you use this company could be. Be warned they do not care about anything except getting your dollars from your pocket into theirs. My whole family has used CVS for years, i will be moving all our prescriptions to Walgreens a total of 9 of them and I nor any of my family and anyone else i can convince will never walk into a CVS store again.
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