In September I received a notice from "Consumers Transfer Department" indicating I had a delinquent balance from a previous address in the amount of approx $600. For my "convenience" they would add this amount to my current account! Here's the catch - I never lived at the address during the specified time frame; nor was I ever responsible for gas charges until I moved into my current rental!
After MONTHS of trying get this removed from my bill - I have had to send them copies of both of my leases from the passed two places I have lived. I have had to do this on several occassions - and they still have not removed anything. I have now reported Consumers Energy to the Michigan Public Service Commission as well as an attorney.
Any thoughts on what else I can do? Consumer's keeps telling me that they will remove this amount as soon as they can confirm where I lived - though I've sent them the copies of my leases - my tenant ledgers, etc - and they claim even though that's all I have to do... They aren't removing it "yet." It's beyond ridiculous and it's really hard to keep up on a bill that I DON'T OWE!!!
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