I recently experienced a death in my family and wished to send flowers. The family members live in a different state than I do. I chose to use FTD.com to send flowers to my surviving family members. On Monday 272011 I ordered the flowers, Tuesday night I called family members to see if the flowers have arrived. The flowers have not been received. I called FTD to ask why no flowers have been sent, The representative said a flower in the arrangement could not be found. I replied to use an alternate flower rather than not sending anything. The representative said the flowers would be sent wednesday and a call would be made to me to notify me of the delivery. No call was made to me, wednesday night I called Ftd to find out if the flowers have been sent. The representative could not answer whether the flowers have been sent. I called mt relatives to check for my self. The flowers have arrived. I strongly suggest to order flowers through other companies.
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