Just before Holiday (12-16) I bought two jackets to get a present therefore my aged mom might choose one. I delivered the coat not chosen on 1-28-11 using the bill and layer.
I had been told the because of an unasked for "gift-card" being released using the unique purchase (on Salescheck # 01057210831) the reimbursement due for $39.99 duty could be DECREASED to $30.57.
Though I'd settled the entire quantity, I'd not get a complete reimbursement because of the "gift-card" that was never utilized and that I agreed to return. The shopis supervisor examined the gift-card stability and stated it had been nevertheless the initial $10.00 however the card was a Christams marketing and had terminated on Jan. 8. Hence, per Salescheck# 010575215295 I'd be BILLED for that abandoned reward card (because of creating a return on mechandise that "gained" the "free" $10 giftcard).
Sears shorted an extended-time client of the complete reimbursement because of supervisor stating we "can't bypass the computer". (That's a rest! The revenue pc attempted to cost me complete price on a product and also the cashier could change it out towards the published sales value.)
The shop manager on-duty likewise suggested that my criticism about my lack of $10 reimbursement was somehow my problem and that I was evidently attempting to "consider" the entire quantity that I'd settled the shop about the original purchas.
A rip off FRAUD. DISGRACE on Sears!!
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