Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sears - Gift Card. #576237

Complaint / Review
Sears
Gift Card

I recently got a gift card from Sears from my parents to get a present. The worthiness of the card was 100.00 so when i visited make use of the card, Sears explained it had been never triggered. The card was never bought in the shop. I told them-it must have 100 bucks onto it and questioned exactly how we understand this fixed. The shop explained that I had a need to possess a bill to show I bought the giftcard. I dont possess the bill since it's been more than 4 weeks today and we can not think it is. The shop did elope the registar recording that had the deal where the gift-card was bought. Once the card was bought we all know who the affiliate is the fact that offered the gift-card, what registar it had been rung up and and what day. Since I have dont possess a bill, the shop is just prepared to provide me 50 bucks of the 100 that I'm owed. I'm not attempting to mess within the shop, the card was actually bought. This can be a genuine problem that requires to become solved and they'll not support me. After I contact the client relationships point, they explained to keep in touch with the store-manager and offered me a title of the person who hasn't worked for the reason that shop for a long time. This really is yet another cause to not store at Sears of course if you've purchased products from there, be sure you possess a bill and maintain it permanently. With no bill, they'll not assist you to, even when you've worked for them. I worked in the shop in La Crosse for 8 years. They understand who I'm which I'd not lay or cheat them from cash. I had been a revenue assoicate, a guide and assisted client resolve problem daily. I understand how important it's to look after the client and that I feel this really is another indication that Sears is falling apart.


Offender: Sears

Country: USA   State: Wisconsin   City: La Crosse

Category: Shops, Products, Services

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