Usacomplaints.com » Clothing & Footwear » Complaint / Review: Kohls - Paid Cash Refunded Cash AND Gift Card. #626646

Complaint / Review
Kohls
Paid Cash Refunded Cash AND Gift Card

Is that this reimbursement deal within Kohls' Guidelines for discounts and great Cutomer Service:

Looked at Kohls and discover products totalling Cost w / tax: $ 72.00

Employed a $10.00 Kolhs Discount Card. $ 72.00 - $10.00 = $62.00 Balance Owed

Settled in MONEY = $62.00

Delivered products within 5 times WITH Bill

Customer Support Agent Offered $52.00 along with a Kohls gift-card for $10.00.

I explained that in compensated $62.00 in MONEY (Following The Kohls Discount Card was taken in the $ 72.00 stability) and would really like $62.00 in MONEY returned.

HOHLS CSR mentioned that used to do not comprehend; since I have employed a Kohls Gift-Card I should obtain a Kohls Gift-Card for that same quantity.

After discussing this time, the KOHLS CSR repeatedly stated that this is exactly what her pc confirmed and "the pc doesn't lay."

After talking to 2 CSRs I attempted to locate some Holiday presents within Kohls to make use of the card.

Used to do not locate something inside the Kohls shop that I needed to buy and today desire to consider my company and money elsewhere. Sadly, my purchasing energy has become restricted to $52.00 since KOHLS has maintained $10.00 of my INCOME cash.


Offender: Kohls

Country: USA   State: California   City: Roseville

Category: Clothing & Footwear

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