Three days in a row now I've had a simple order. I go to the Dunkin Donuts in East Hartford, CT. First off, you can't hear the other person asking about your order, but when they repeat what I ordered back to them it's perfect, so I know they can hear me. I order the same thing every morning, a sausage egg and cheese wake-up wrap and a large ice carmel mocha, cream no sugar. The first morning they forgot my wrap and put an insane amount of sugar in my coffee. The second morning she couldn't hear me and was giving me alot of attitude. They gave me a cold wake-up wrap and sugar again in my coffee and no mocha. The third morning was the final straw, I brought my boyfriend along so he could witness this. Today we just ordered the ice carmel mocha, his had cream and sugar and mine just had cream. We got them back, no mocha for either of them and mine still had sugar! Where do they get these people? I'm sick of getting my order wrong, and like I said, when they read my order back to me it's perfect. Whenever I go to starbucks they never once have gotten my order wrong. So I guess that's the solution, I'll pay the extra dollar so my order won't be screwed up.
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