Sofa was falling apart in under 2 weeks. Called customer support as anything blows one to do. No aid. THey said there's a-1 month return policy.
Sent something man and they'll not repair under guarantee (I dont believe it is actually repairable because it is tearing in several locations and cusions are loose in.
Customer support subsequently sent-no-call or notice-simply a contact stating sorry-we wont fix-appears like your problem! How could it be my problem??? We didnt tear the awful joints in 3 locations-LARGE gaping openings today a few months later. They declare our guarantee is emptiness becuase it appears like bad use!!! THe holes are inj the rear-stated we ought to have seated about the BACK of the couch.
The armrests feel just like useless cardboard and also you cant place fat in it whatsoever. The standard is really bad, you had believe we purchased at price town
Calls were submitted to administration voice-mail and weren't responded. Emails weren't delivered. Just how can they promote us garbage and emptiness the guarantee after 2 weeks?
Interesting thing is I submitted a Much Better business agency criticism and got an answer they obtained a reasonable answer from vendor plus they shut my criticism situation! Today I discover why I Have notice the BBB has "favorites".
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