We have already described that there was spots on the table and that removed the lacquer finish. The table cost $248.00 a Guardsman agreement that cost $76.00 which was supposed to cover stains and spots was not able to satisfy the problem we are dealing with Steinhafels to try to resolve this ...
We bought a dining set at Steinhafels in Milwaukee, WI 1-24 the total price of $973.55 including a total guarantee called GUARDSMAN, which cost us $76.in this guarantee they said it covers any damage in wood, fabric in any way in the products that we bought in any part of the country. Well, we ...
I bought over $ 5000 in furniture and the sales representative talked about the great warranty. Only she forgot to mention everything she was selling me on was a lie. Three months after our big purchase our child was drawing on her lap desk and end up getting a pen mark on the arm of love seat. The ...
Sofa was falling apart in under 2 weeks. Called customer support as anything blows one to do. No aid. THey said there's a-1 month return policy. Sent something man and they'll not repair under guarantee (I dont believe it is actually repairable because it is tearing in several locations and cusions ...
We purchased a wall recliner from Steinhafels in September of '09 for $999 with 22% off coupon. It was supposed to come with a massage/heat feature. When it was delivered, the massage did not work. After repeated calls month after month in December a very nice technician (Frank) had come out to ...
Recliner leather was torn after 2 months of purchase. Contacted Steinfafels to review for warrenty. They stated tear was not along seam but along back of leather thus warrently not valid.in reality, tear did start across the seam and ran across the leather. We escalated to Steinhafels customer ...