I've bought a reclining couch at Price City Furniture, 6393 Winchester Road, Memphis, Tennessee 8 weeks before. I needed to switch that couch because it hasn't coordinated with my inside. I've requested the worthiness town consultant (his title is JOHN WOLFE) for trade after 14 days of purchase. He's decided for trade and believed to me that the specialist can come and examine the reclining sofa and calculate the worthiness of this couch. The specialist has come twice and obtained pictures additionally and documented price town there are spots about the couch. But, we never discover any spot about the couch. Subsequently, I've requested the worthiness town consultant. He explained in my experience that you simply contact the guarantee people for study of the couch. If you will find no spots, then your following day itself couch is likely to be traded. Normally, if you will find stains, the guarantee individuals have to recognize whether these are removable or low-removable stains and supply guarantee assistance for all those stains. Subsequently, the sofa is likely to be exchanged. Either method, I am likely to obtain a new couch. But, after I named the guarantee people, they've requested for that kind of spots. I never discover any spots about the sofa and described that guarantee individuals have to look at and supply are accountable to Worth town for trade of couch. But, Guarantee individuals have rejected to supply this kind of statement and explained that they can visit only if they're spots as well as stated that the couch is also small, therefore Worth town itself needs to look after.
These conversations are occurring from previous 7 months and that Iam truly discouraged using the Price Town customer care. The never called me. I used to contact usually. The worried individual won't be accessible often and also the telephone is likely to be dangling for very long time. I also provide visited Worth Town 3 times to shut this problem quickly. It is losing my period and telephone units.
I've selected another reclining couch at Worth town and obtained a quotation likewise. It cost $100 significantly more than the present couch.
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