Usacomplaints.com » Shops, Products, Services » Complaint / Review: Monitronics - I didn t get what I was supposed to. #643361

Complaint / Review
Monitronics
I didn't get what I was supposed to

I named GE somethingorother with an security alarm mounted that was a sub-contractor of Monitronic Alarm Co. I reside in a water feet of the big water and also have sporadic phone support and so I questioned when they had something that worked off a mobile phone. They explained that yes they did and that they'd a Simon XT program that could be suitable for that. The Specialist arrived and mounted the primary system within the top home and merely a doorway indicator in my own condo and that Iam the main one spending money on the machine. I expected him where the handle mat was for my doorway that I had been designed to get and he explained that used to donot require one which the small keyfob using the four switches onto it was all I needed. After 3 months these were preparing anything within the top home and also the smoke alarm set it down. They mightnot remember just how to transform it down until they named and asked me. I instantly named Monitronics to stop the alarm plus they explained they never got one. After speaking with them we determined that not just did they not provide me a keyboard for my condo, additionally they did not deploy the mobile communicator to call-out wirelessly. I requested the woman at Monitronics about this and he or she mentioned it had beennot in my own agreement. Therefore neither did they provide me a keyboard but additionally no method of calling mail. Which was to entire stage behind obtaining the Simon XT device was due to that. I will have an extremely costly smoke alarm! They needed another $350 for that GSM mobile communicator. I examined the cost on the web for it and it is 199.95 so it does price nearly around the Simon XT deluxe bundle of $284.95 including the Primary system, energy transformer, 24-hour backup battery, dog resistant motionsensor, 3 instant door/screen transmitters and 4 switch distant plus misc wiring. The instant smoke sensor also costs $82.50 therefore the method I determine it for several years thats $1,512 minus 367.45 for components which leaves 1144.55 for installation and also to check for three years. Like I stated thatis quite a costly smoke alarm! Do not trust these folks particularly being they do not provide you with a backup of the agreement!


Offender: Monitronics

Country: USA

Category: Shops, Products, Services

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