I signed up with a different home alarm company to get away from Monitronics, but the company assigned my contract back to Monitronics. It is a long term contract. I called Monitronics to try to get out of it, but they wouldn't budge. This company always takes a hard line. I don't think it is right ...
Beware! There are so many things wrong with this company. First, they charge different fees via different departments and will not consolidate them onto your bill or via one phone call. I did not realize this, and in their pursuit to find me for a$50 charge that was not yet paid they contacted a ...
I called to cancel service and was told it had to be in writing (in this day of technology?) and that cancellation would not be made until 30 days later thereby creating an additional month of charges. I was told that although my contract was up I am automatically put on a month to month basis so ...
When my mother died this week (July), I found that Monitronics had gotten her to sign a 3 year contract in 2011 and they were deducting automatic payments from her bank account. For several years, she has been very confused and I've paying her bills, all of which are sent to me. I can only imagine ...
Please stay far away from this company. Could not find my account and then refused to fwd to supervisor. Sergio with customer service department put me on hold 3 times and never came back after the last. I hate that i have a contract to pay this company when they cant even find my account. ...
I would recommend anybody attempting to stop Monitronics; deliver a professional notice of intention with trademark. Subsequently possibly stop your banking account and-or charge card about the termination time precisely. This type of person another thing. Adopted my contractual conditions towards ...