We purchased a 2003 cts from ed morris significantly less than this past year. At that time of purchase, we drove the automobile, and examined just about everything to insure it worked properly.
The thing we didnt attempt, was the cdplayer. 2 days after we purchased the vehicle, my spouse attempted to play a disc, and recognized it didnt work... We called the dealer, and was told that we bought the automobile asis, i responded for the salesman that we were told everything was in working order. Who brings a cd together to check drive an automobile anyhow! The dealer wouldn't replace the stock stereo, because of the cost of the alternative, and so i requested for an aftermarket one instead. They decided to that, and installed a kenwood stereo. Nevertheless, they didnt reveal that, this could make the service updates, the navigation program, or even the ability to clear support information in the dash in-active... Since that time, the kenwood died. I've purchased a oem stock radio with my own cash, i had been forced to utilize a holiday day to do this, and that i need to take the vehicle back to ed morse to obtain it installed and exhibited therefore all of the standard functions are back and functioning. Complete outofpocket expenses are just under 500.00 i will provide statements if required to prove this. It was our first cadillac, and you will be our last... I cant believe constantly and energy lost over a stereo. And incidentally. I also anticipate sending a copy of the letter to the better business beauro.inventory stereo gm part number is really as uses 25 750 438 kind gmx320 l1.5 regards, douglas coughlin / constanza vasquez 727-687-6055
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